Death of a relative

The consulate is available to support families through this process as much as possible.

During the consulate’s opening hours, you can contact the social service Department of the consulate.

Outside of the opening hours, the consulate can be reached 24 hours a day, 7 days a week on a dedicated emergency line.

An agent on call will be available to provide preliminary information until you are able to reach the social service Department during office hours.

The consulate can :

• put you in touch with funeral homes and assist you with the steps to take with them ;
• assist you with the steps to be taken with assistance companies ;
• if close relatives wish to do so, authorize the repatriation of the body or cremated remains ;
• guide you if you need psychological or legal assistance ;
• help you with other steps, including the transcription of the death certificate ;
• keep you informed on the progress of all formalities and ensure you never feel powerless or isolated during this very difficult time.